Client Relations Lead

The client-facing operations role for those who grow by being the one clients can always count on.

Objective Brand is a brand and marketing studio with deep expertise in financial services and fintech. We build gorgeous brands and help good-hearted companies reach their full potential through thoughtful brand strategy and elegant marketing. By helping those we serve succeed, our work has a material influence on the lives of countless people.

We’re seeking a Client Relations Lead who thrives on work diversity and clear communication, takes ownership of complex projects, and excels in leadership.

You’ll join a tight-knit, passionate team and have the opportunity to lead client relationships confidently. As a proactive, hands-on leader, you’ll bring structure to the chaos and keep creative excellence and business impact in focus. You’ll collaborate closely with our brand strategy and design teams to ensure the work we deliver is not only beautiful but also smart, strategic, and on time.

The ideal person wants to make their mark and grow with the business.

The details.

What you'll do:

  1. Cultivate client relationships and serve as the primary point of contact for project management and execution
  2. Listen carefully and build trust with C-level clients
  3. Lead meetings, provide strategic context, and keep stakeholders aligned
  4. Understand and reinforce workflows to help clients and internal teams stay focused
  5. Anticipate roadblocks and address them before they become an issue
  6. Translate big-picture goals into easy-to-follow steps
  7. Help your team deliver their best work, not just check boxes

What you'll need:

  1. An affinity for clear communication—we’re committed to quality
  2. Strong interpersonal skills with the ability to read the room and manage relationships
  3. A passion for helping companies grow through thoughtful, strategic work
  4. Positive, calm energy
  5. Strong leadership and project management skills with a proactive mindset
  6. A don’t take yourself too seriously attitude
  7. A steady hand and sharp instincts
  8. Ability to check your ego at the door and work collaboratively
  9. Spectacular attention to detail
  10. Desire to strive for perfection but know when to stop and deliver
  11. An entrepreneurial spirit with a scrappy “yes we can” mentality
  12. Tech-savviness with the ability to see projects through to final delivery
  13. 3+ years of experience

Bonus points:

  1. Agency or brand studio experience
  2. Background in brand strategy and marketing
  3. Familiarity with financial services or similar industries
  4. Experience managing cross-functional creative teams or vendors
  5. An eye for good design and appreciation for elevated brand work

What you'll get:

  1. Fully remote
  2. Fully-paid health insurance
  3. 401k plan (up to 5% match)
  4. Autonomy over your work
  5. Competitive pay with a high upside
  6. Positive work environment
  7. Mentorship and significant learning opportunities
  8. Pet stipend program ($200 per pet)
  9. Team retreats

Join Objective Brand on the ground floor and be a part of building dynamic work that challenges norms and reshapes what a dated industry looks like. We’re on a mission to amplify the voices of good people in finance and contribute to shaping a better society.

Our team values kindness, patience, effort, and thoughtfulness. Treat people well and work hard, and good things happen. If you agree and think you’re a fit, apply below and tell us why. 👇